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When it comes to deciding who will provide the full range of energy and utility services, commercial, industrial and residential customers have come to rely on the expertise of Citizens Gas.
Citizens has been a cornerstone of economic growth and vitality in the communities we serve for over 100 years. A broad-based utility services company, Citizens distributes natural gas to more than 266,000 customers, operates one of the nation’s largest district steam and chilled water cooling systems, and manages a growing utility services business.
Citizens companies provide both regulated and non-regulated utility services in the Indianapolis area. While its natural gas and steam distribution systems are regulated by the Indiana Utility Regulatory Commission, other businesses such as chilled water distribution and facility management services are unregulated.
Citizens has built a reputation for unmatched customer satisfaction and loyalty utilizing Total Quality Management principles and the measurement criteria of the Malcolm Baldrige National Quality Program. We have achieved these premier levels of customer satisfaction while keeping our costs well below industry averages.
Whether you need to use energy more efficiently, maximize use of your utility infrastructure, or reduce your environmental footprint, you can trust the experience and service you’ll find at Citizens. Our capable and visionary leadership and dedicated work force will constantly strive to anticipate your needs and exceed your expectations.
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