Mission:

To provide reliable, safe heat, light and power to our customers; to assure adequate energy supplies to meet the demands of our customers; and to maintain the lowest possible rates consistent with this philosophy and sound financial management.

Vision:

To be the best at customer satisfaction in the eyes of the customer and therefore become the local distribution company of utility services.

Values:

• We Value The Individual - Meaning each customer and employee should be treated with respect and courtesy.
• We Value Teamwork - Meaning we strive to produce excellent service through open communication, cooperation, and a team spirit.
• We Value Continual Improvement - Meaning we pursue process improvement to assure our outputs, products, and services not only meet but exceed customer needs and expectations. We invest in training and education to improve the ability of each employee to contribute.
• We Value Integrity - Meaning we will conduct our business with openness and honesty.