Customer Service Call Center
Toll Free Customer Service
(317) 924-3311
(800) 427-4217
Monday-Friday
Saturday
7:00 a.m. - 8:00 p.m.
8:00 a.m. - 2:00 p.m.
24 Hour Automated Attendant
(317) 924-3333
TDD (hearing/speech impaired)
(317) 927-4747
Crisis Hotline
(317) 927-4798
Call Before You Dig (2 Days ahead)
811
Mailing Address:
Citizens Gas
P.O. Box 7056
Indianapolis, IN 46207-7056
Corporate Office:
Citizens Gas
2020 North Meridian Street
Indianapolis, IN 46202-1393
Email Citizens Gas
For questions about your gas service, eBill, EasyPay, or this website CustomerCare@cgcu.com (Please do not email gas leaks or emergencies, Call 924-3311.)